Campus Survey Coordination
CIE supports surveys of broad institutional importance and helps the campus use existing data and survey resources effectively. Support depends on project scope, purpose, requirements, and available capacity.
Two levels of support
Self-service and targeted technical support
Campus users can use the survey guidance on this website to select a tool, locate training, and follow recommended practices.
General Qualtrics questions and routine troubleshooting should begin with training and self-guided resources.
CIE can help when a Qualtrics issue requires brand-administrator access, including permissions, ownership, account settings, or Group Library administration.
Institutional survey consultation
Faculty and staff may request more extensive support for institution-wide surveys, administrative surveys, program reviews, and evaluations.
Students proposing an institutional-level survey should work with a sponsoring faculty or staff member.
Support is scoped project by project and may depend on purpose, schedule, complexity, data requirements, and available capacity.
Services for campus-level survey projects
Planning and consultation
- Initial consultation
- Review of whether a survey is needed
- Identification of existing institutional data
- Coordination with related survey activity
Instrument development
- Survey instrument design
- Question review
- Qualtrics programming
- Accessibility-informed design and testing
Survey administration
- Contact-list support
- Survey distribution
- Launch and administration planning
- Project-specific scheduling
Results and reporting
- Analysis
- Reporting
- Dashboard development
- Responsible presentation of results
Service boundaries
CIE does not generally design or administer personal, classroom, or unit-level projects that do not have a broader institutional purpose.
CIE may provide targeted assistance when a Qualtrics issue requires brand-administrator access. General feature guidance should begin with available documentation and training.
Anonymous and confidential survey designs
Anonymous survey
An anonymous survey is designed so that respondent identities are not associated with responses. The description depends on the full survey build and distribution method.
Confidential survey
A confidential survey may allow authorized project staff to connect identifiable information with responses while limiting access and protecting respondents in reporting.
Important: Anonymous and confidential surveys are not interchangeable. Respondent-facing language must match the actual design.
Information security and higher-risk information
Confirm requirements before collecting higher-risk information
Do not collect protected, sensitive, or regulated information until the project team has confirmed that the platform and planned access, storage, sharing, retention, and reporting practices are appropriate.
Qualtrics should not be used for higher-risk information unless the project has received an appropriate institutional review.
Responsible use of survey information
Use survey information only for authorized university business.
Limit access to people with an appropriate business need.
Report results at an appropriate level of aggregation.
Avoid exposing identifiable responses or unmasked small groups.
Accessibility
Accessibility considerations should inform survey structure, instructions, response controls, keyboard operation, validation, mobile presentation, alternative access, and reporting.
Prepare a consultation request
- Project sponsor and responsible campus unit
- Decision, requirement, or institutional need
- Intended population and estimated scope
- Existing data or surveys already reviewed
- Proposed launch, close, and results-needed dates
- Draft questions, if available
- Requested services and expected deliverables
- Privacy, security, accessibility, and research requirements
- Planned analysis, reporting, and follow-up
Schedule and possible costs
Project schedules are determined individually. CIE does not currently charge for consultation or support. Separate technical or vendor costs may apply and should be approved before a paid service is used.
Request help
Review the available survey guidance first. If institutional survey consultation or Qualtrics brand-administrator assistance is needed, contact Analytics Hub.
